Today our guest blogger is Ron Kaufman, Director of Information Services for the Kansas Department of Wildlife and Parks. We’ll hear from Ron on the benefits his department enjoys by migrating 420 users to Google Apps.

The Kansas Department of Wildlife and Parks (KDWP) oversees 26 state parks and a variety of wildlife areas, nature centers, and state fishing lakes with roughly 420 employees. The department supports multiple offices and remote employees such as natural resource officers, field biologists, various biological technicians and others that rely on mobile devices quite frequently to manage state lands and patrol state lakes, survey species and help improve habitats for wildlife. Because many of these employees work in the field, from their homes or vehicles, they are not always in areas where they can plug in a computer and access the Internet easily.

Having used Microsoft Exchange for many years, and then switched to an open source solution for five years, KDWP decided to test a cloud-based solution to improve collaboration and efficiency. We picked Google Apps for its broad capabilities and simplicity to deploy and use. The initial 45 test users were very pleased with the availability of the cloud tool suite. Being able to access files from any web browser and the additional calendaring and global directory functionalities played a big part in the department’s ultimate decision to go Google. Working with Google Apps Partner SADA Systems, KDWP was able to migrate 420 users to the production environment last summer in just two months.

We started to see immediate benefits, even while employees were still learning about Google Apps’ full capabilities. People working from different locations are now able to collaborate easily on the same document or spreadsheet online. We no longer need to mail copies of our budget spreadsheet back and forth by snail mail or as an attachment in email. Using Google Docs and video chat, employees 200 miles apart are able to collaborate as though they’re meeting in person. Since the applications now live in the cloud, meaning they are delivered over the Internet and accessed in a web browser, we worry much less about file size limitations, server downtime, technology upgrades or maintenance issues.

Before the migration, our network administrator was spending 20% of his time on maintaining email servers and clients. That has been cut down to roughly 5%, a considerable time savings. Our IT can now focus on more meaningful initiatives.

Posted by Ron Kaufman, Director of Information Services for the Kansas Department of Wildlife and Parks

Since we launched data layers in Google Earth Pro, we’ve seen strong and steady growth in use. To make the data even more valuable to our users, we're providing an update that greatly expands coverage for all layers. We hope you enjoy the data refresh!

If you’re new to Google Earth Pro, watch a video about the layers or download a free trial and explore the layers first-hand.

Here’s what’s new:
U.S. Parcel Data from DataQuick:

• Greater geospatial coverage: 6% increase in the number of parcels attributes available country-wide
• 8 new parcel attributes, including lot size, roof type, and tax information.
• Ability to purchase additional data from DataQuick from within Google Earth Pro

U.S. Daily Traffic Counts from Market Planning Solutions Inc.:

• New: Traffic counts now available for 2010
• Update: 14x more traffic counts available for 2009
• Update: 2x more traffic counts for 2008

U.S. Demographic Data from The Nielsen Company:

• Current year demographics data updated to 2010
• Five-year demographics data updated to 2015

Happy travels!

Pete Giencke, GIS Data Engineer, The Google Earth Team

Editor's Note: This is a guest blog post from Tom Allebach, Executive Director for Manna on Main Street, a community service organization that serves the needy in the greater North Penn community outside of Philadelphia, Pennsylvania (USA).

Manna on Main Street was founded in 1981 and provides a soup kitchen, food cupboard, and a variety of other programs to help individuals in need. Our vision for Manna on Main Street is "that everyone might be fed." As we need to have every dollar possible directed to helping people, software to support our organization needs to be affordable, work with our existing applications, and be easy to access and use for our staff and 1000 volunteers.

Two solutions that have changed the way we work with our volunteers are Google Docs for creation and sharing of documents, spreadsheets, and presentations, and SAP StreamWork, a collaborative decision making application available from the Google Apps Marketplace. They have access whether they're in a soup kitchen, the office, home, or on the go. These tools have helped Manna on Main Street to work more efficiently and collectively, thus allowing us to create and deliver more programs to help those in need.

After experiencing the value of Google Docs, we learned about the integrations with SAP StreamWork through the Google Apps Marketplace. With SAP StreamWork, we can apply structure to our discussions including tracking activities, pro/con tables, SWOT analyses, send out e-mail alerts and polls to drive fast, meaningful results. It provides a way for our staff to connect with the board of directors and supporters for key committees, and has many features for managing private, directed activities that drive participation, planning, and decisions with our volunteers. Like Google Docs, it’s easy to use and has been adopted by participants with varying levels of technology experience.

Google Docs is integrated directly into SAP StreamWork, making it even easier for Manna on Main Street and its volunteers to work seamlessly, collectively, and from anywhere. With these new capabilities our board of directors and building and resource committees are now driving a fundraising program to help Manna move to a new facility, dramatically increasing our ability to feed and serve more people in need.

We realize that much work remains to be done to continue to serve those in need, and we continue to give thanks to all of you who help in that service. We also thank Google and SAP for helping small organizations with big goals such as ours.

Posted by Tom Allebach, Executive Director for Manna on Main Street

Editor’s Note: Since today is one of the more popular days for wining and dining, we invited Jeff Munsey, co-owner and Vice President of Pithy Little Wine Co., to tell us about his company’s move to Google Apps. Learn more about other organizations that have gone Google on our community map or test drive life in the cloud with the Go Google Cloud Calculator.

Together with my wife, Felicia, we started Pithy Little Wine Co. a couple of years ago with the goal of crafting great tasting wines that represented the diversity of California’s wine country. We’ve worked in the wine industry for more than 20 years combined and my wife is a third-generation California farmer, giving us a great foundation on which to build a small family winery. We chose the name Pithy because its definition, concise and forcefully expressive, sums up our business and winemaking philosophy. Since then we have grown our business to include other brands - Fortuity, Pithy Little Soda Works and Wino Brand.

Our focus is dominated by our passion for great customer service and compelling products. Managing servers and worrying about email outages aren’t on that list. Knowing our email is always under control allows us to focus more on what’s important - our customers.

Gmail’s reliability gives us the peace of mind that we’ll always be able to respond to our customers right away. We live on the California Central Coast where the occasional bad storm or high winds can cause power outages. Additionally, our winery tasting room is located in a historic building in the heart of Downtown San Luis Obispo. Between bad weather and old wiring we can’t always rely on our server battery back up to keep our email and website up and running when the power goes out. Our ecommerce orders flow through our email. When we receive an online order or a customer submits a contact form, we get an email alerting us to areas where attention is needed. Running email downtime could delay a response to a customer order or question. With Google Apps’ record for reliability and no planned down time, we don’t worry about servers going down and disrupting our business.


We are days away from launching a whole new part of our business called Drinkwell Creative, a designer wine label program that develops custom wine labels for individuals and businesses. Prospective client inquiries are sent instantly from our website to our corporate Gmail account. Gmail services provide us with the security of knowing that no leads will be lost or delayed due to downtime.

What we enjoy most about Google Apps is not being tied down. It is really important to us as small business owners to be able to contact people from any device, wherever we are. We travel a lot for business, often working at hotels or events. With Google Apps, we know we can get our email, calendar and documents on any of our phones or devices from wherever our business takes us.

Google Apps is always there, even when we’re not looking. During a week like this, when we are shipping wine club orders, Valentine’s Day gifts, and preparing to launch a whole new segment of our business, email, calendar and document sharing are the last thing on our minds.

Posted by Jeff Munsey, Co-founder, Pithy Little Wine Co.

Over three million businesses have gone Google to help their employees become more productive, and more companies, schools and other organizations are coming onboard at a record clip. We love hearing stories from customers that switch to Google Apps over their lunch break, but still we know we can make it even easier for organizations to transition. This week we simplified the process for administrators with a brand new setup wizard.

Now when you sign up for Google Apps, the setup wizard will greet you in the administrative control panel. The interactive guide can walk you through all the key configuration options, from creating user accounts to activating email, migrating your existing data to Google Apps and configuring mobile devices. Whether you want to test the waters with a group of pilot users or you’re ready to fully deploy today, the setup wizard will help you manage the roll-out strategy that’s best for your organization. The wizard includes progress indicators so that you can easily come back to the setup tab to continue where you left off.


So if you recently signed up, are a seasoned administrator, or are just considering Google Apps, check out the new setup wizard. We'll be adding more content on an ongoing basis, so you may find it helpful even if you’ve already made the switch to Google Apps. Google Apps resellers can also use the guide to streamline deployments while developing a customized deployment plan for their customers if needed.

Posted by Heather Folsom, Product Manager

Editor's note: Over 3 million businesses have adopted Google Apps. Today we’ll hear from Tom Dey, co-Founder of DeyFischer Consulting in Missouri. To learn more about other organizations that have gone Google and share your story, visit our community map or test drive life in the cloud with the Go Google cloud calculator.

A typical day for a DeyFischer consultant doesn’t often involve our corporate offices, and they’re rarely in the same city as the week before. Our more than 50 consultants are out in the field, working side-by-side with clients around the world to deliver SAP business solutions. Back at our headquarters in Missouri, and SAP retail office in Atlanta, we have DeyFischer business managers, recruiters and an administrative team – but no IT personnel on staff.

At any given time across the company, we’re operating in dozens of countries and time zones. Before Google Apps, we were using a variety of different email clients and calendar systems – it was a free-for-all when it came to which office tools individuals wanted to use. Supporting all these tools was very labor-intensive. Our administrative team had to send each new consultant instructions on how to set up their email client so we could forward DeyFischer email to them. Corporate contacts and calendars, which are vital in our business, were sent out only once a month because sharing them was so cumbersome.

With Google Apps, communication is seamless and our administrative team can go back to its core job: driving revenue for the company, rather than serving as a help desk. To set up Google Apps, we worked with Umzuzu, a Google Apps Authorized Reseller. Umzuzu designed a strategy to help us transition to the cloud that included migrating old emails and comprehensive training for all employees. The whole process was painless and during it all, we had no downtime or lost emails – which our employees were grateful for!

Part of the transition included migrating our more than 3,500 contacts over to Google Apps. With advice and technical support from Umzuzu, we implemented Floreysoft’s Shared Contacts application from the Google Apps Marketplace. It’s integrated directly with Google Apps so when someone at DeyFischer adds a contact to the database, it’s immediately available to consultants across the company.

With Google Apps, communications have changed for the better and employees are now more productive in the office and on the road where they can easily access email, calendar and other important documents on their laptops or mobile phones. Scheduling is even easier with many consultants using Google Calendar to send meeting invitations directly to their clients.

We’re growing fast and Google Apps is helping us keep up the pace. Unlike before, email accounts are now created quickly and easily, and new employees are directed to a welcome site created with Google Sites. This frees the management and administrative teams to focus on hiring exceptional consultants rather than on-boarding new ones. Google Apps is helping us expand and reach new heights.

Posted by Tom Dey, co-Founder, DeyFischer Consulting

Governments in 38 states have adopted Google Apps for Government. Today we’ll hear from Kevin Krajewski, Deputy Director of MIS, and Rochelle Lyon, Systems Administrator for the City of Rochester Hills, Michigan.

Located in Oakland County, Michigan, Rochester Hills features a quality of life and a thriving commerce that few communities its size can match. The city features quality housing; award winning school districts; over 80 miles of linked pathways and a regional interlinking rails-to-trails system; and an abundance of cultural, historical, educational, medical and entertainment venues. Rochester Hills is situated in Automation Alley, Michigan's premier technology cluster, and one of ten SmartZones in Michigan.

Even with all of this going for us, we’re no stranger to the budget issues facing governments everywhere. All city staff have been challenged by our Mayor and City Council to find ways to be more efficient and reduce operational costs. That’s one of the reasons why we’re so excited to go Google: Google Apps for Government will save us an estimated $50,000 over the next six years compared to upgrading and maintaining our Microsoft Exchange email system.

Google Apps also simplifies our IT infrastructure and reduces the support costs. We eliminated two servers and the associated operating system and application software. That translates into less equipment and software to patch and replace in the future, which makes our day-to-day maintenance less time consuming and our next network upgrade less complicated.

City employees benefit from easy access to the applications from anywhere they have an Internet connection. With a training portal built in Google Sites, staff can learn whenever and wherever they have the time. We expect to use Google Video in the near future to provide training and informational videos to staff allowing them to learn at their own pace.

Rochester Hills selected Onix Networking as our implementation partner. In order to keep the costs low, we did most of the implementation in-house, with Onix providing support during the process as needed. It took about three weeks last September to move all 200 employees to Google Apps and Postini for email filtering & archiving. We also trained our staff on the features of Google Apps and answered questions. Overall the transition went as smoothly as we had hoped it would.

After almost three months since going live on Google Apps for Government I can say that we are very happy with our decision move to the world of 100% web.


By Kevin Krajewski, Deputy Director of MIS, City of Rochester Hills, and Rochelle Lyon, Systems Administrator for the City of Rochester Hills

Posted by Wendy Wu, Google Apps for Government Team

We’re back with App Tuesday, and a lot has happened since our last post. Over the past couple months, we’ve been busy growing the Google Apps Marketplace to include new apps like SAP’s StreamWork and 20+ new education-focused apps in the new education category.

This App Tuesday, we welcome a number of new apps that were added to the Marketplace in the past month, including apps for financial tracking, employee recruiting and mentoring, and productivity. As always, all installable Marketplace apps are integrated with Google Apps and offer single sign-on convenience, giving users hassle-free access through the Google Apps universal navigation bar (see image below).


We wanted to highlight a few apps in the last month that integrate with users’ Gmail inbox and synchronize with Google Contacts:

• Celigo Gmail Sync for NetSuite provides a seamless integration between Gmail and NetSuite, allowing Gmail users to locate, add and edit NetSuite records and quickly attach messages to those records directly from within Gmail.
• Zoho Books gives businesses the ability to manage their accounting online with complete visibility of their financial positions and the inflow and outflow of money.
• Chronus Mentor enables organizations to run hi-impact mentoring programs in a forward-thinking and cost-effective manner.

Other notable new apps are Zoho Recruit, an easy to use applicant tracking system (ATS), Bookeo, an online meeting scheduler, and Travel Expenses Instant App, an expense reporting app.

Check out the Google Apps Marketplace to explore and install these new apps, or one of the more than 250 additional apps. If you've #gonegoogle and tried the #appsmarketplace, let other users know which apps you recommend via Twitter, or submit your suggestions for additional apps.

Posted by Harrison Shih, Google Apps Marketplace Team

Editor’s note: Woodcraft Supply is one of the nation’s oldest and largest suppliers of quality woodworking tools and supplies, offering more than 20,000 products through its retail stores, catalog, and website. We’ve invited today’s guest blogger, Nancy Miller, VP of Internet Sales and Development for Woodcraft Supply, to talk about how Google has helped her increase search revenue and transform Woodcraft’s online store. To learn more about her experience, read the Woodcraft.com case study.


At Woodcraft, we strive to provide the best experience for our customers, which means helping them find the right tool for the project. To this end, our retail stores are staffed with knowledgeable woodworkers. Online, we need a powerful search engine.

Prior to our switch to Google Commerce Search, Woodcraft had been using another popular third-party search solution - but we just weren’t seeing the same level of satisfaction on our website as we were in our stores. Visitors to our site often couldn’t find the products they were looking for, and our support team fielded a lot of complaints. Our customers were frustrated and our conversions suffered so we decided to make a change.

After thorough research, we picked Google to host our e-commerce search; their service provided better results, improved rankings, and an intuitive administrator interface. Google Commerce Search is simpler to maintain and much more effective than our old solution - even before customization. In fact, during our testing period we moved half of our traffic to Google Commerce Search and left the remainder on our existing solution – and with Google our conversions from search were 27.7 percent higher and our search revenues were up 34 percent!

Beyond providing a multifaceted search experience with better results, and increasing our online sales, Google Commerce Search has made our customers and employees much happier with our website. The complaints have virtually disappeared, giving us more time to focus on our passion: woodworking.



Above: Nancy Miller, Kyle Crabtree, Chris Brown, Matt Hall, Steve Markle, September Fleming, and Daniel Pennock with their latest woodworking project.

Posted by Nancy Miller, Woodcraft Supply

We talk a lot about “going Google”, and with more schools and universities – like Ann Arbor Public Schools, Bryant University, Bucknell University, Henry Ford Community College, NYU, Oklahoma State University, and Southern Oregon University – migrating to Google Apps for Education every day, we want to help make it as easy (and fun) as possible to make the move.