We’re always listening to your ideas about features you’d like to see in Google Apps, and many of you have asked for a better way to track your email communications in Gmail. Consider your message to us delivered: today we’re introducing read receipts as an optional feature for Google Apps for Business and Google Apps for Government accounts.
Read receipts allow senders to monitor the status of the messages they send and allow recipients to acknowledge receipt of mail. Let’s say John works in sourcing for his company and wants to make sure that his suppliers receive his purchase orders. As he sends each one out, John can request a receipt and later check that the recipients have received the orders. Conversely, if someone sends John a message with a request for receipt, Gmail can send a receipt to the sender when John opens the message. Read receipts work both internally within your organization and externally, so they can help improve communications with customers and partners.
Google Apps admins can now log in to the control panel to enable read receipts for their domain. Administrators can choose whether users need to manually approve receipts or whether receipts can be sent automatically. Automatic receipts can only be sent to users within the same domain and to a list of email addresses defined by the administrator.
To activate read receipts, log in to the administrative control panel of your Google Apps for Business or Government account and look for “Email read receipts” on the Settings page for email. For more information, please see our Help Center. As always, we welcome your feedback in the comments below.
Update: Read receipts is now also available as an optional feature with Google Apps for Education.
39 comments:
Can we expect this in the Education version?
Any chance of seeing this in the education version?
I think this is looks terrible in the interface, the way WhatsApp uses the v or vv is much cleaner.
And please don't call it a "read receipts" it's more like a "has opened receipt" does not at all tell if the receiving end read it!
This is broken, old technology that should be replaced by something better!
Will this feature be available for regular Gmail users?
Nice feature introduced by Google and very helpful too.
Is this not available for Google Apps for Education yet?
great to get this addition but what about the free version of google apps?
Very good job ! thanks tou
Is it possible to define a whole external email domain to which it is allowed to send read receipts?
When can Google Apps for Education take advantage of this?
Will this feature be coming to Google Apps for Education too?
thx
No love for Education customers? ;-) About the only feature that I've heard our users complaining about missing is the Read Receipts. We'd love to see it in GAFE as well!
Gmail and Google Apps Free users???
And when will the option be available for G-Apps for Edu?
So... how do we REQUEST a read receipt from GMail?
Any word on availability for Google Apps for Edu?
VERY disappointed that this is not available for EDU... This has got to be one of our biggest requests...
-Dan
How about the rest of us? Google Apps Standard and Gmail?
This has long been a MAJOR missing part of Google email and is needed across the board.
BTW, you should distinguish between delivery receipt and read receipt.. Too many people will complain otherwise..
I'm a business user and turned it on but don't see it even after logging out and in again. Maybe I have to reboot Google for it to take effect? ;-)
I've requested this feature for regular GMail already, when can we expect it for Google Apps and regular GMail?
Would like to know why this feature has not been enabled for Education version, got to be one the most asked about features by my users
Please add for Google Apps Free. Many small businesses could use this feature but can't afford the paid version. Why alienate them?
Please make this wonderful feature available from standard Gmail as well. Thank you.
+1 for EDU ... It's the most requested feature we have.
Please Add this to Google Apps for EDU!!! This is something we need!!
We need this for Google Apps for Education. This is the single biggest complaint I receive from users as we move from our current system to GAFE.
Looking forward to becoming available for EDU
Please make this available for education users!
This is a must for the Education Edition!
Concur with all the comments about GAE. We need this in education accounts.
(1) Why it's not available for EDU version!?
(2) It's better to have a list of those haven't read the email yet.
Actually our boss wants this feature to ensure the teachers have read important emails.
Same opinion, What about edu version??, and normal users in gmail??
Agreed, would love to have read receipts for Edu!
Will this work in Outlook using Gapps Sync?
Yes I've had any number of requests for this since we cut over to Google Apps for Education. Please bring it to EDU?
This really needs to be for all users ASAP
The option to turn this on is available for my Apps for Education account... And, I've only given it about 10 minutes after turning it on, but... It still isn't happening.
I'm not sure if it's just taking a while to apply, or if it is because it isn't available for education.
If it is the latter, the option to turn it on should not be available.
many accounts "Google Apps Free" are small companies that need the read receipt.
Put this optional features please
Was this functionality designed to work only for addresses entered in the To and Cc fields? We have discovered that a Read Receipt is not returned for email addresses entered in the Bcc field. We would like a Read Receipt returned for addresses entered in the To, Cc, or Bcc fields. Thanks!
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