What's different with Google Apps Sync for Microsoft Outlook

Tuesday, June 16, 2009 at 10:20 PM

We built Google Apps Sync for Microsoft Outlook to make it as easy as possible for people who love Microsoft Outlook to continue to use it when their company switches to Google Apps. In developing the feature, we focused on allowing Outlook users to connect to Google Apps for business email, contacts and calendar. But we also recognized that many people add plug-ins to Outlook for additional features. For that reason, we worked to ensure that as many plug-ins as possible continue to work, like salesforce.com and WebEX.

Unfortunately, some plug-ins don't yet work with Google Apps Sync for Microsoft Outlook, and we wanted to take this opportunity to highlight a few of the more common ones:
  • Microsoft Office Outlook Connector
  • Acrobat PDF Maker Toolbar
  • Outlook Change Notifier
If you would like to continue to use these plug-ins, uninstall Google Apps Sync for Microsoft Outlook, and the uninstaller will re-enable the plug-ins.

We'd also like to highlight another known issue that may be of interest. Programs that interact directly with the Outlook data file, including Windows Desktop Search and PGP.com's encryption plugin, don't currently work well with Google Apps Sync for Microsoft Outlook.

Windows Desktop Search will not properly index Google Apps Sync data files, so in order to stop indexing from running indefinitely, the Google Apps Sync installer disables it. We recommend using the default Outlook search.

If you want to re-enable Windows Desktop Search for your Outlook data files, you can uninstall Google Apps Sync. If you are using Google Apps Sync version 1.0.22.1945 or lower, you must first install the latest version and then uninstall Google Apps Sync to re-enable indexing.

You can find more information about what's different in our
help center. We're working with Microsoft and other partners to help fix these issues and support additional Outlook features like multiple calendars. We'll keep you posted on our progress.

Posted by Chris Vander Mey, Senior Product Manager, Google Apps

6 comments:

M2M Live Support said...

Look forward to a new version soon..

Gaetan said...

I hope that Google Apps Sync will soon find a way to work with Indexed Search. I was considering to swich to it but I'll wait now.
I have 20GB of emails, tasks, calendars events... 10 years of histoty and Windows Desktop Search make it so easy and fast to browse through it in Outlook. Maybe Google desktop will be the solution.

Jake said...

can I use my own smtp with google apps sync for outlook?

Jake said...

google apps sync for outlook sends messages from my registered domain and not my default email address. Is this fixable?

Neal said...

How might we go about uninstall this? There are no options or directions I've been able to find. The Calendar has seem to work great, but not the mail, new mail isn't showing up, although in synced fine. I wanted to try to uninstall before giving up.

Peter said...

We use Google Apps, Salesforce.com and Appirio Calendar sync. We want to use Google Apps Sync for some users. Problem occurs when you create an appointment in Outlook and associate the appointment to Salesforce.com via the Salesforce.com outlook plugin. When Appirio does a sync between google calendar and salesforce.com it duplicates the event. Is this Salesforce, Google or Appirio's problem? :)

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