Posted by Luis Herrero, CIO, Leroy Merlin Spain

Editors note: Today we are happy to announce that the Spanish Leroy Merlin stores are moving to Google Apps for Business. Our guest blogger, Luis Herrero, CIO at Leroy Merlin Spain, tells us about the move.

Leroy Merlin Spain employees over 8,000 people in 50 stores throughout the country. Our large retail spaces provide self service and sales assisted services across four areas - DIY, building, gardening, and decoration. We’re the leading chain in this sector in Spain offering products, services and solutions to over 27 million customers.

Earlier this year we identified the need to modernize our IT systems, and we were seeking a system that would allow the business to become more efficient. We wanted a unified technology solution that is easy to use and would enable our teams across multiple stores to communicate and collaborate together.

After considering various options in the market, we decided to implement Google’s technology solutions for business. The primary reasons for choosing Google Apps were the speed, simplicity, ease of implementation and the quality of the service offered, together with Google’s wide experience with many other clients.

The adoption of Google Apps for Business is part of our strategy to position our business as a dynamic and innovative company, able to merge the business with one of the most advanced technologies in the market. We see our move as an opportunity for our employees to have powerful and easy collaboration and communication tools, and we look forward to seeing what we can achieve with these tools as we complete the roll out.

Posted by Lee Tae Kyu, CEO of MS Autotech

Editors note: Today’s guest blogger is Lee Tae Kyu, CEO of MS Autotech, which specializes in car-body parts for auto manufacturers such as Hyundai Motor Co., Kia Motors and Daimler-Benz. In 2011, the company had revenues of approximately 500 billion KRW, and anticipates revenues in 2012 of between 600 and 700 billion KRW. See what other organizations that have gone Google have to say.

Posted by José Olalla, CIO at BBVA

Editors note: Today, our guest blogger is José Olalla (@PepeOlalla), CIO at BBVA. BBVA is one of the largest financial institutions in the world who today have announced they are adopting Google Apps for Business to increase productivity and drive innovation.

BBVA is a customer-centric global financial services group founded in Spain in 1857. We now have over 110,000 employees in more than 30 countries across the world.

At BBVA we see technology as a key sustainable competitive advantage, and staying at the forefront of technology and business practices is key to our success. Today we’ve announced that we’re migrating our business to Google Apps to increase efficiency and to help our teams to collaborate more easily, regardless of location.

We were looking for a technology that would transform our business operations - not just make our workers more efficient. Integrating the Google Apps for Business suite with our own tools will allow us to introduce a new way of working where employees have access to all the information they need with just one click, no matter where they are or what kind of device they use, and can reap the benefits of using advanced collaboration tools.

We will migrate our old email systems to the cloud with Gmail. Google Talk, Google Sites and Google Docs will allow our teams to communicate and share ideas more easily - working in a way that they have never experienced before.

With Google Docs, for example, we’re excited about the real-time collaboration benefits - and we expect to increase productivity by removing the need to constantly update different versions of a document. We are developing our new global intranet (we call it High Performance Desktop) taking advantage of Google’s collaboration tools, changing it from a corporate communications and process management site to a place where all employees will be able to share, contribute and manage knowledge globally.

The roll-out of Google Apps will be staggered, with more than 35,000 BBVA workers in Spain initially using the Google Apps productivity tools. By the end of 2012 we expect to have migrated 110,000 employees across our global network.

Posted by Patrick Liew, CEO, HSR

Editors note: Today’s guest blogger is Patrick Liew, CEO of HSR Property Group, the leading real estate company in Singapore, with more than 2,000 agents. See what other organizations that have gone Google have to say.

Posted by Luke Ravenstahl, Mayor of Pittsburgh, Pennsylvania

Editors note: Today Mayor Ravenstahl is announcing that almost 3,000 city employees just started using Google Apps for Government.

People love to work and live in Pittsburgh. It’s ranked America’s “Most Livable City” year after year due to a low, and decreasing, crime rate, a burgeoning arts and cultural scene, and an affordable cost of living that offers families the nation’s largest scholarship program for public school students. Pittsburgh also has a humming high-tech economy that builds off of our manufacturing past. To keep our city at the forefront of innovation, my administration adopts the latest technology applications that modernize our government, while cutting costs and improving our daily operations.

I am pleased to announce that in about four months we successfully retired our Microsoft Exchange 2003 email system and moved almost all 3,000 city employees to Google Apps for Government. This move will save us 25 percent or more in annual email support costs and allow us to deliver better services to our residents. Our employees are working more efficiently because they have 500 times more email storage and no longer need to waste time emptying their inboxes. We’re also able to capture and index all employees’ email and attachments in one centralized and searchable repository, which helps us meet e-discovery needs much more efficiently.

Since 40 percent of our employees already have personal Gmail accounts, the migration went smoothly with the help of Google implementation partner, Daston Corporation. Our employees are excited to collaborate on a single document simultaneously, and participate in video chats with each other no matter where we are. My staff is better able to address the needs of community members by creating a shared document that outlines neighborhood needs and tasks that all can reference and update.

We are also enhancing the security of our data while saving money. Our data now lives in a datacenter environment dedicated to US government entities that has been through the federal government’s FISMA certification process. “While the city still retains full ownership of our data, we can count on Google for data safety and security,” said CIO Howard A. Stern, Ph.D. who spearheaded the transition.“Our data is more secure with Google than with the previous system.”

We're grateful for Google's commitment to the tech sector in Pittsburgh, and we're proud to be using Google Apps in city government. As we kick off the New Year in the “cloud,” we look forward to exploring more ways to improve collaboration and productivity with Google Apps. We believe that this transition will help keep the City innovative.

Posted by Kennith Jackson, Deployment Manager, Google Apps

The National Oceanic and Atmospheric Administration (NOAA) is ringing in the new year with a new email and collaboration system for its 25,000 employees, contractors and associates. They have all successfully moved to Google Apps for Government, making NOAA the largest federal agency to complete the switch to cloud-based email and collaboration tools.

NOAA employees work with the latest technologies like environmental monitoring satellites and high-tech weather forecasting tools. Now, they have cutting-edge email and collaboration tools to match.

According to NOAA CIO Joseph Klimavicz, the speed and ease of moving to Google Apps was an important factor in the agency’s decision to select Google. Moving 25,000 people to a new system is no small task. To move a group this size to a unified email platform in just six months is a remarkable achievement.

The rapid deployment resulted from a well-coordinated effort by NOAA employees, prime contractor ERT Inc., and Google partners Unisys and Tempus Nova. NOAA issued a request for proposals in January 2011 and made the award to ERT in June. The team put in place an aggressive schedule to have the system implemented by December and delivered on the plan. NOAA staff now have a set of modern tools like instant messaging, video chat, and real-time, multi-user document collaboration to help the people of NOAA work together more effectively. What’s more, NOAA estimates the cost to the taxpayer is approximately 50% less than developing a solution in-house.

With operations around the nation, in the air and on the sea, NOAA needed applications that work anywhere without the hassle of managing hardware in all these locations. Many members of the workforce spend time outside the office collecting data on weather, climate, oceans, and coasts. As a result, access to work information on mobile devices is critical. Google Apps allows NOAA’s scientists and staff to get their email and other information wherever their work may take them.

We welcome NOAA as the latest -- and largest -- in a string of government agencies from Wyoming to the General Services Administration to Des Moines, Iowa that switched to Google Apps in 2011. We look forward to welcoming many others in 2012.

Posted by Amit Singh, Vice President, Google Enterprise

Who puts in a 9-5 day anymore? Or works on their own? The demands on our time are multiplying, information is increasing exponentially, and there are still only 24 hours in a day. So when you go to work, you don’t want to step back 15 years and use outdated tools that slow you down.

With Google Apps we want to free you from the weight of technology and help you work smarter. We want to help you better manage your time, find new ways to discover and share knowledge within your business, and collaborate with others more effectively.

We’re pursuing those goals by focusing on three areas: cloud, mobile and social. As 2011 draws to a close, we thought we’d share a few thoughts on our plans for each in the year ahead.

Cloud: The movement of computing to the web is inevitable and will only accelerate in 2012 as many large businesses join Fortune 500 companies like Guardian Life, MeadWestvaco, and Sanmina-SCI in the cloud. We also expect that 2012 will be a huge year in the cloud for small businesses, which represent 99.7 percent of all U.S. employers, yet only 10% of SMBs have deployed cloud technologies.

Our computing experience is designed for today’s world and built with entirely modern technologies far more powerful than the PC -- from apps to browser to OS to device -- to benefit businesses of all sizes. Our 100% web focus lets us innovate faster while delivering best-in-class reliability, security and support. In 2011 alone, we added more than 175 new features to Google Apps, while still delivering 99.99% reliability in Gmail.

Going forward, we’ll further integrate the products in the Apps suite to make the experience more seamless, and we’ll accelerate our efforts to make them even faster and more responsive. Our cloud services are another important area of investment, and they will make it easier for you to build scalable web apps and draw trends from huge amounts of data to make better informed decisions. More than 400,000 active applications already run on App Engine, an increase of more than 70% in the last year alone.

Mobile: Increasing numbers of employees are bringing personal devices to work, and there’s no such thing as a one-size-fits-all enterprise mobile plan. Forrester Research predicts that in 2012 more than 77% of organizations will support Android and iOS devices.* Looking at our own customers, more than 90% of Google Apps for Business users have deployed or are interested in using Android devices in their organization, and for good reason; Android version 4.0, called Ice Cream Sandwich, includes powerful enterprise features such as on-device encryption, VPN and Global Address List (GAL) support.

Managing all of these new devices can be very costly. But the cloud democratizes expensive enterprise software, making it affordable and easy to use for businesses of all sizes. We’ve integrated web-based mobile device management capabilities into Google Apps and recently introduced new features to help you grapple with growing mobile demands.

The best thing about mobile devices is fast and intuitive applications. Our ‘mobile-first’ strategy means our apps will work first and best across different mobile platforms and allow you to be productive from anywhere. Last year we improved our Gmail mobile web app, brought a Gmail app to iOS, introduced a Docs app for Android phones and tablets, and there’s more to come. We’ll continue to invest heavily in mobile and soon you’ll see the products you love work even better on your smartphones and tablets. Beyond our own apps, we foresee many developers increasing their focus on building mobile apps for businesses.

Social: We’ve made strong progress in bringing some of the best consumer technology to business in areas like email, documents, video and mobile devices. But there’s been a glaring exception: social. This despite the fact that businesses are inherently about people and relationships, and the web is ideally suited to groups collaborating together.

That’s changing in a big way. Over the last year we added features like rich discussions in Docs, and made Google+ available to Apps customers. Google+ is our effort to center our products around the hundreds of millions of people who use them every day. It promises reshape all of the services we offer. It’s already changing the way people share knowledge in companies like Journal Communications, which is using Hangouts to train employees on new software.

Our efforts will focus on two areas in the year ahead. First, on continuing the blistering pace of innovation that is bringing multiple improvements to Google+ every week, while also wrapping Google+ with the controls needed for broader use in large enterprises. Just last week we rolled out a number of improvements that make it even easier to connect to your colleagues, customers and business partners face-to-face-to-face via Hangouts and there’s much more to come. Second, on bringing Google+ to the rest of our products: incorporating features that make it easier to connect, share, and integrate with the wider world. The Google+ integrations with Gmail and contacts are one small example of our work to create a seamless and intuitive experience across Google.

Cloud, mobile, social. Fast, lightweight applications that makes it easier to work with others from anywhere. Those are the areas driving our investments for 2012, and transforming the way we work. Join us at www.google.com/apps

* Forrester Research, How to Connect your Mobile Workforce to Cloud-Based Email, December 12, 2011, by Christopher Voce and Christian Kane with Doug Washburn, Ted Schadler, and Lindsey Kempton

Posted by Dan Doyle, Chief of Police, Lake Havasu City, Arizona

Editors note: Today our guest blogger is the Chief of Police, Dan Doyle, from Lake Havasu City in Arizona. Lake Havasu P.D. has 120 employees and they switched to Google Apps in May, 2011.

Lake Havasu City in Arizona is known to be the home of the historic London Bridge. Our Police Department is dedicated to making our community a safe and secure place to live and work. We are constantly looking for technologies that can help us provide the highest quality of services to the citizens.

Our police department had been using Microsoft Office for decades. Since most of our officers are primarily on the road in their patrol vehicles, accessing documents and information while they were away from their desks had long been a struggle. Many staff members would only be able to check email before they started a shift or after they returned to the office. Even though they were able to remotely connect to the data server via a mobile browser, they were only able to access straight text, not links or the rest of the Intranet.

These challenges prompted us to look for a solution that could meet the needs of our mobile task-force. After comparing available solutions on the market, the decision was made to adopt Google Apps for Government with the help of Google partner SADA Systems. Our officers are pleased. They respond to emails from the computers in their patrol vehicles or on their smart phones. In-person meetings are largely reduced as we are now able to exchange information much more efficiently.

Our operations Captain Joe Fiumara, having worked graveyard shifts himself, realized one of the unique challenges of police work is that officers are out on patrol 24/7 but detectives and the command staff work regular hours. Using Google Sites, Joe built an internal community site called “Water Cooler” that allows all officers to easily post questions and make comments via mobile devices even when they are out on duty. We’re proud that Joe has been recognized by Google as a Government Transformer for his ingenuity improving communication and collaboration in our department. We also use Google Sites for publishing training and policy documents, significantly reducing our paper consumption.

One of the most popular questions I received after our decision to migrate to Google was about the security of Google Apps. What I tell folks is that just because police departments tend to have good physical security, it doesn’t always mean we also have good network security. By moving our data to the Google cloud, we are able to take advantage of the FISMA certified security infrastructure that Google has built, which we have found to be more robust than the systems most mid to small agencies with limited resources (including our own department) are able to build on their own.

Our organization has a goal of increasing our mobility, enhancing communication, and reducing our use of paper. Google Apps meets our needs and moves us much closer to achieving our goals. Not only is our data more secure, but better access to information helps us keep the citizens of Lake Havasu more secure as well.

Posted by Steve Arentzoff, VP of Marketing, VigLink

Editor’s note: Today’s guest blogger is Steve Arentzoff, VP of Marketing at VigLink. VigLink helps site owners monetize their online content by tagging outbound links so publishers get paid when readers make purchases. New links are also weaved into content by recognizing when web page content references products and merchants. See what other organizations that have gone Google have to say.

From the beginning, we understood the value of cloud computing for a small business. Two years ago our founder, a former Microsoft employee, chose to start VigLink with Google Apps. He felt this was an easy decision for two key reasons: first, Google Apps was built from the ground up to be a cloud solution with real-time, multi-user features; second, our business is running about 75% Apple computers and 25% PCs, so we needed a solution that would support both platforms equally. With Google Apps, we didn’t have to download any new software or buy new hardware. The tools just worked through the power of the web, no matter what devices we were using.

Google Apps was not only cost-effective for a startup, but it also equipped us with the tools we needed to communicate and work together, no matter where we were. We have nineteen employees and offices in both San Francisco and Indiana, and with Google Apps, we’re able to connect all our employees and seamlessly communicate despite the distance between us.

We use Gmail and Google Docs heavily in our business, and we also take advantage of embedded chat and other collaboration features that make it easy for us to work together. My marketing team uses Google Docs pretty extensively, especially when working on new articles and press releases. VigLink is a startup, so there are no regular hours. Google Apps provides us with a great way for people to interact at two in the morning during the nighttime marathons. Our employees also enjoy the advantages of some of the other cool features that come with Google Apps. They make their calls through Google Voice and receive voicemail transcripts in their inboxes, which are easy to read and easy to search. VigLink’s mission is to help site owners around the world monetize their online content, and Google Apps has been a key tool to our success.

Posted by Scott Hintz, Co-Founder and Vice President of Business Development at TripIt

Editors note: Scott Hintz, Gregg Brockway and Andy Denmark founded TripIt in 2006 to simplify the Internet travel experience by bringing together travel plans from multiple online sources into a single, centralized itinerary, and allow travelers to manage and share their travel plans. See what other organizations that have gone Google have to say.

We launched TripIt with about 10 people back in 2007. We now employ about 50 and were acquired by Concur at the beginning of the year. It took all of one minute to decide that Google Apps provided the best tools for our growing team. As a Silicon Valley startup, our employees are very familiar with Gmail and we could count on them getting up to speed quickly without any IT training programs.

We attribute a lot of our internal business success to Google’s communication tools. Google Docs has become our primary collaboration tool and makes it easy for those outside our domain to work in tandem with internal employees. We rely on Google Docs for project planning and a lot of our accounting process. Before our acquisition, we used external bookkeepers to manage our accounting, do invoicing, etc. So we created Google spreadsheets where TripIt folks could enter invoice amounts and our accountants could access the doc and issue invoices based on our entries, then add confirmation information. Because Google documents are always up to date, TripIt employees could always track the status of invoices.

Plus, having a Google Docs link removes the email clutter that results from attachments, while allowing us the certainty that we’re all looking at the most recent version of the information. Before Google Docs, project prioritization was done using Microsoft Excel, which mandated a master owner and often resulted in outdated files. I can’t tell you how many times we were in meetings with people who were looking at different versions of the same spreadsheet.

Now we know the most recent versions of all our docs and the rest of our data are automatically saved in the cloud and accessible anywhere with an Internet connection. With hard drives, too many bad things can happen to your valuable files, especially as much as we travel. Mobile Gmail works great—it’s fast and easy—and we rely quite heavily on email and shared calendars while on the road. As a travel company, the mobile capabilities have become indispensable.

We’ve moved our offices three times in just four years. Because we’re now a cloud-based organization, it’s wonderful not having to lug around hardware and servers, and the fact that we never have to worry about interrupting critical email service is huge.

As a company that believes in the power of technology to simplify things, Google Apps is the perfect fit for us.

Posted by Jim Lamb, Director of Computer Services, Ebby Halliday Realtors

Editor's note: In business since 1945, Ebby Halliday is one of the largest independent residential real estate companies in the U.S. with over 1,600 sales agents. Ebby herself, at 100 years old, is still very involved in the business and a well-known figure in the Dallas area. Ebby Halliday joins other real estate businesses like Baird & Warner and Gibson Sotheby’s International Realty in going Google. See what other organizations that have gone Google have to say.

As we approached our seventh decade of doing business, we needed to modernize our technology infrastructure to provide better communication and collaboration tools for our employees and sales agents.

Before Google Apps, we had an outdated, in-house email system, a continuing battle with spam, and a distributed base of real estate agents with no effective way to collaborate. Each user was allotted 1GB of email storage and email service was provided by a lone Unix server, a single point of failure that crashed every couple of weeks, frustrating agents. The web-based interface was slow, an ongoing source of complaints. Spammers, having tricked users into divulging passwords, would occasionally use the server to send spam, resulting in our email domain being temporarily blacklisted. Mobile functionality was sub-par in an industry that demands anytime-anywhere access.

Among the options, Google Apps was the best choice based on cost, simplicity, and functionality. With help from Google Apps partner Cima Solutions Group, we migrated email from the in-house server, trained 1,600 users, and got everyone operational within serveral months.

Being cloud-based, Google Apps is accessible from anywhere with Internet connectivity. Our agents can access their email, calendar, and contacts whether they’re at an open house, home or the office. That kind of access is key in a business where communication is essential.

Outages are no longer a worry and with each user having 25GB of storage, running out of space is a thing of the past. Spammers no longer bother us. However, the biggest benefit we've seen is the speed and functionality of Google Apps. Using Google Docs to compose a document, for example, is just as fast as using other word processors, and much simpler. Plus, the document is automatically saved every few seconds. We can continue working on the document at home, a coffee shop, or a field office. Little things like these add up to increased productivity and on the go access that's critical in this industry. Google Apps is the perfect suite of apps for the real estate industry. At Ebby Halliday we see this first-hand every day.

Posted by Brad Robinson, Information Security Manager

I’m proud to announce that my alma mater, the U.S. Coast Guard Academy, is the first service academy to move to Google Apps. Founded in the late 1800’s, the Academy is one of the oldest federal service academies. Its small campus on the banks of the Thames River, flanked by Connecticut College and the Groton Submarine Navy Base, is home to 1,100 students — called “cadets.” The Academy trains these bright young people, more than a third of whom are women, for positions of leadership in the Coast Guard.

Last January, all of the cadets migrated to Google Apps. The cadets have been really pleased with the new tools they use for email, coursework, collaboration with other cadets on a range of projects and even video chat with their families and friends.

The Academy started piloting Google Apps in early 2010 with 100 staff members from various departments. That spring, a faulty electrical transformer on campus knocked out power to the Academy for well over a week. Worse, it was the week of commencement, and they were quite literally powerless to do anything about it. The Academy had a catastrophic loss of email during that span when the on-premise email servers reached capacity. The only people who didn’t lose any email was the pilot group on Google Apps.

Between academics, military training and extracurricular activities, the life of a cadet can be pretty demanding. These “mobile warriors” are always on the go and need to access their email, class work and other information whether they’re on or off campus. Google Apps has helped the Academy meet the cadets’ needs for mobility.

The cadets are also using these tools to improve collaboration on team projects. One group of four cadets created a Google Site for their capstone project designing a mini gas turbine engine. They could simultaneously edit spreadsheets, use video chat to share ideas, and even work together with students and professors from other universities to gather input. The cadets are a driving force of change across the campus. Today, nearly half the faculty and staff have converted to Google Apps and that number continues to climb.

As a former cadet, I congratulate the Academy on this milestone. I could not be more pleased that the work we do at Google is helping current cadets.

Posted by Franck Hémont, IPSEN

Editors note: Today’s guest blogger is Franck Hémont, Group Informatics Engineering & Development Director at Ipsen, who is leading the company’s project to deploy Google Apps. Ipsen (Euronext: IPN, ADR: IPSEY), is a global specialty-driven pharmaceutical company.
See what other organizations that have gone Google have to say.

IPSEN is a truly global company, with over 4,500 employees spread across almost 50 countries. We work collaboratively across borders and teams, and with a recently implemented restructure it has become even more important to allow the organisation to work together seamlessly.

It was these challenges we had in mind when we evaluated our messaging and collaboration tools earlier this year. When we met with Google, we were looking for a secure, efficient and innovative solution that would allow the IT organization to focus primarily on value creation and the business to more effectively work together.

We’ve been gradually migrating to Google Apps for Business since September this year, after a successful six-month pilot phase. It involved 180 users spread across divisions such as R&D, Purchasing, HR, Manufacturing and across numerous locations in Spain, China, France, United States and United Kingdom. The pilot has allowed us to evaluate how the solution will work in our organization, and how it will bring value to the company.

Revevol, a Google Apps implementation partner, assisted us for the deployment, both for the technical integration and change management.

We’ve been impressed by the sophistication of cloud computing and by the additional functionality Google Apps will bring to our business. The ability to collaborate within a 100% web environment will be invaluable, especially for our researchers spread over distant sites in France and the U.S.

With Google Apps, our employees will be able to access their working environment from anywhere, at any time and from any device, bringing major organizational benefits and allowing our teams to work more effectively together.

Posted by Immad Akhund, Co-Founder and CEO of HeyZap

Editor’s note: Today’s guest blogger is Immad Akhund, co-founder and CEO of HeyZap. HeyZap is a social network for mobile gamers and a platform for mobile and online games. See what other organizations that have gone Google have to say.

Games are our business, but our business is certainly not a game. We take running our business seriously, and a key part of this is our IT. From day one, we set up our email on Gmail and have since been running our business on Google Apps. For a company of 18, working efficiently and communicating fluidly is extremely important. When it was just three of us, we used our personal Gmail accounts for work. Then as the company scaled, it became difficult to separate work from our personal lives. We moved to Google Apps where all our work information could be neatly kept under one company domain.

As we grew, we needed the ability to share and work together on documents. Google Docs provides the infrastructure to create and share documents through the cloud. Even better, the collaboration features let us work on the same docs together in real-time from anywhere. Sometimes we have up to 10 people working on a doc, an ability which has enabled us to be much more productive in our work.

For our 10 engineers, Google Docs has also served another purpose. Instead of a wiki, they use Google Docs to store technical materials for others to use. They take advantage of labels and folders to sort the information by topic. Wikis can be hard to maintain, but with Google Docs, it’s easy to create new documents and edit content. Our sales staff has also used Google spreadsheets to manage a lot of our client information and data.

Google Apps has been a powerful tool to help grow our business. As we focus more of our attention on the mobile space, where we already have a very successful app with over two million installs, I’m sure it will continue to enable our business and allow us to keep working quickly and efficiently, whether we’re at the office or on the go.

Posted by Steve Walker, IT Director and Google Apps Product Manager at Trinity Mirror

Editors note: Over the last couple of years some of the world’s biggest and most prominent media organisations have moved to Google Apps. The Guardian, The Telegraph and News International in the UK, Agencia EFE in Spain, Berlingske and Borsen in Denmark, and many others. The latest is Trinity Mirror, and today’s guest blogger, Steve Walker, IT Director and Google Apps Product Manager at Trinity Mirror, has told us why.

Trinity Mirror Group publishes many leading UK titles including Daily Mirror, Sunday Mirror, People, Daily Record and Scottish Sunday Mail, as well as 240 regional newspapers.

We’re a company spread across 60 different locations and we recently decided to move all of our 6,500 employees to Google Apps. This decision was driven by a real desire to improve collaboration, innovation and to enhance productivity within the group. Google Apps was evaluated as a product suite that could help us do just that.

The move to Google Apps will free people from mundane daily administrative tasks, such as managing busy inboxes, merging document changes or keeping track of the latest versions of documents and sending around numerous attachments. It will be easier and quicker to schedule meetings, coordinate work and search to find the information they need. For the many journalists in the business who work on tight deadlines and need to find the latest and most relevant information at the drop of a hat, this should prove invaluable. Those employees that need to keep in touch with their email from outside the office will now be able to check their inboxes via their mobile devices or even their home laptops.

One of the triggers to consider Google Apps was the fact that our staff was already using the consumer version of Gmail and Google Calendar to help them work more efficiently. We expect the real-time, collaborative features of Google Apps to will enable us to make some real changes to the way we work, leading to a more productive workforce and helping us to become more profitable and innovative.

The migration to Google Apps will be finalized this month, and at the same time we’re planning to release a new intranet built in Google Sites. We’ll fully deploy Google Docs and Sites early next year. We anticipate this move will help our employees become more creative and innovative across the organisation and, in turn, will allow the IT department to focus on other business critical and strategic projects.

Posted by Darrell Benatar, Founder and CEO of UserTesting

Editor’s note: Today’s guest blogger is Darrell Benatar, founder and CEO of UserTesting. UserTesting provides fast and inexpensive website usability testing by giving website owners on-demand access to a large panel of users who will record their screen and voice as they use a specified website. See what other organizations that have gone Google have to say.

Everyone talks about how important usability testing is, but 99% of website owners have never done it. We started UserTesting three years ago to make it so fast and easy that no one would have an excuse not to do it. Traditional usability testing involves recruiting users, hiring a moderator, and renting a facility where users perform website tasks while being videotaped. Big companies can afford all this, but most small ones can’t. So at UserTesting, we assembled a nationwide base of articulate users who are available on-demand and who can quickly deliver valuable information and results.

We’ve seen amazing growth since 2008, and I consider Google’s technology an integral part of that success. We now have 15 employees, four of whom work offsite. IM, voice, and video chat, which are built right into Gmail, allow us to easily bridge that physical gap. I was an early adopter of Gmail and saw right away the benefits of cloud-based communication.

Throughout our business, we’ve made use of many of the other parts of Google Apps as well, including Google Docs and Google Tasks, which is also built into Gmail. Our intranet runs on Google Sites, and it allows us to embed Google Docs and Google Calendar items right into pages. Having everyone interact on a task spreadsheet streamlines the process and allows managers to keep track of projects. We even make use of canned responses to address standard emails from customers with questions. And now, we are actively using Google+ to share what’s going on in our office with each other.

I feel strongly that any business would benefit from cloud-based productivity tools. Since start-ups are inherently open to new ideas and don’t have to deal with legacy issues, it makes sense to hit the ground running with solutions that just make your business work and don’t require an IT department. Why Google Apps? Because I have confidence that Google will keep adding more and more features that will keep making our lives easier.

Posted by Dave Girouard, Vice President of Product Management

(Cross-posted from the Official Google Blog)

I’m one of hundreds of University of Michigan alumni currently working at Google. So is this guy. I’m proud to have a degree from U-M—and that we made it to two Rose Bowls and one Final Four during my time there. But I’m even more proud that today we’re welcoming my alma mater to the Google Apps for Education family. By providing our cloud services to the entire university community, we’ll continue to build on the strong relationship that Google and the University of Michigan have had for many years. Many other alums—especially in our Ann Arbor office—are just as excited as I am:



Over a year ago, the University of Michigan (U-M) announced a new IT strategy known as NextGen Michigan, a plan to upgrade technology across the campus. Laura Patterson, U-M’s Chief Information Office, told us the switch to Google is just one of many projects that will make up U-M’s multi-year strategy for changing the approach to IT service and investing more heavily in technologies that will advance the university’s academic, teaching, research and clinical programs. She said: “Adopting Google Apps for Education will help support U-M’s leadership in teaching, learning and discovery, as well as improve collaboration across campus.”

As their first order of business, U-M kicked off a project to select a unified messaging and collaboration platform to help consolidate the more than 40 email and calendar tools which currently service about 90,000 students, faculty and staff. After a review process that included townhall meetings and a campus survey, the university’s IT steering committee overwhelmingly recommended Google Apps for Education as U-M’s preferred provider.

In addition to the suite of products in Google Apps for Education, U-M also plans to use APIs to build rich integration with existing campus services and encourage increased collaboration.

Hail to the Victors—The University of Michigan is going Google!

Posted by Jim Ambras, Founder and CEO of JobFlo

Editor’s note: Today’s guest blogger is Jim Ambras, founder and CEO of JobFlo (previously NotchUp). JobFlo helps small to medium-sized businesses recruit top talent through its free social-media recruiting platform. See what other organizations that have gone Google have to say.

JobFlo came into existence to address a problem I’d dealt with for over 14 years—how to find and recruit top talent who may not be actively seeking a job. I wanted to provide employers with a creative new way to reach happily employed people without resorting to the same traditional recruiting methods. This desire has led us to provide employers with a free recruiting platform that taps into the power of social networking sites.

I started JobFlo three years ago knowing we would take full advantage of cloud computing technologies and not be tied to a traditional business model that required servers and lots of IT complexity. I knew our business model was viable and was more concerned with how to set up and run a streamlined, efficient company. Having served as Vice President of Engineering for a bunch of start-ups, I knew setting up an infrastructure for our business ourselves could be really difficult and time-consuming. In previous jobs, I would often spend my days engineering and my nights managing our IT. Starting my own company, my first rule of business was that any communication and collaboration solution we used would not rely on in-house servers.

And with that, all the problems I had had before went away. With Google Apps, IT was one less thing we had to worry about, and it just worked and worked well. We had high email quotas, great spam-filtering, and real-time collaboration. It was really important that we had a good infrastructure for collaboration. As a company with four employees all working from home, the ability to share and work together online was critical.

While we started with Gmail and Google Docs, we have since included the use of many other tools such as Google Voice and apps from the Google Apps Marketplace. We have adopted tools such as FreshBooks for invoicing and MailChimp for email marketing. JobFlo is doing great, and we’ll be integrating even more of Google’s product suite into our business as we continue to grow.

Posted by Lena Furr, MIS Director, Mid-Atlantic Door Group. and Tom Ronayne, General Manager AIRO Tech.

Editors note: Today’s guest bloggers are Lena Furr, MIS Director for Mid-Atlantic Door Group and Tom Ronayne, General Manager of AIRO Tech, a technology services subsidiary of Mid-Atlantic Door Group, a 38-year-old specialty contracting company based in Washington, DC area. A PDF version of their case study is also available.



At Mid-Atlantic Door Group, we distribute and install everything from industrial overhead doors, door operation systems and loading dock equipment for commercial customers to garage doors and retractable awnings for residential customers. We have approximately 240 associates and operate together with our subsidiaries in Washington DC, Maryland, Virginia and Pennsylvania. In 1987 we created a technical services company, AIRO Tech, which designs and develops web-based business applications for outside specialty contracting companies as well as our own.

Recently, we were looking for ways to reduce IT license and maintenance costs and we wanted to get to our data easily from different devices, especially mobile ones. We had some experience building our own operational applications and our focus had been on clean, optimized interfaces developed for speed and mobility. So when it came time to upgrade our email and productivity applications we looked for solutions that embraced those elements.

Our previous environment included Microsoft® Exchange, Outlook and Office, but we found ourselves spending too much time and money on licenses and server maintenance. We had different versions on different machines and we were continually updating software on our desktops and laptops. Google Apps allowed us to to break free from those high-cost, high maintenance applications.

Our users are getting their email on a variety of devices and we’ve seen effective use of Google Docs especially for collaboration between our users. It’s just so easy to use, the collaboration comes naturally since it’s built right in. We also deployed Google Message Discovery, an email archive that provides an audit trail for our compliance needs.

By deploying Google Apps we were able to avoid $43,000 in upgrade costs we were facing in our old environment. The ability to access email in a browser also allowed us to transition many of our users to Linux-based desktops which also helped reduce our costs. Together with other license and application reductions, we saved nearly $60,000 in total.

Google Apps gives us the ability to work from anywhere on a wide variety of mobile devices. We are looking at deploying more mobile devices including smartphones, Chromebooks and tablets in the near future. Based on our encouraging experience so far, we anticipate that our Google Apps deployment will make it easy for us to do that.